Waystone Financial Investments Limited (WFI) Policies and information

WFI, a Waystone Group Company, is the ISA manager for the "Prudential ISA", a stocks and shares individual savings account and provides wholesale fund distribution and support activities including acting as Facilities Agent and Processing Agent for non-UK domiciled funds.

This page sets out how we will deal with you, provides access to forms, guides and other useful material to help you in your relationship with us.

In addition, Waystone Financial Investments Limited is subject to various mandatory regulatory disclosure requirements, in particular, requirements contained in the Financial Conduct Authority’s COBS, SYSC and MiFIDPRU sourcebooks. The "Policies and other disclosures" are intended to satisfy such disclosure requirements.

Waystone Financial Investments Limited (WFI) Data Protection Information notice

UK Data Protection Information notice (docx)

Our agreement with you

Prudential ISA Terms And Conditions (pdf)

Common Terms (pdf)

Guides and other useful information

Advice and Guidance (pdf)

Dealing with Client Needs and Circumstances (pdf)

WFI and the FCA's Consumer Duty (pdf)

Complaints & the Financial Ombudsman Service

What to do should you have a problem

Fraud Alerts and Warnings

Keeping you protected

Forms for use to instruct us

WFI Prudential ISA Change Of Personal Details Form (pdf)

WFI Prudential ISA Adding To Or Changing Your Investment Amount Form (pdf)

WFI Prudential ISA Amend Your Regular Saver (pdf)

WFI Prudential ISA Switching Instruction Form (pdf)

WFI Prudential ISA Change of Adviser Instruction Form (pdf)

WFI Prudential ISA Withdrawal Form (pdf)

Pru APS Transfer Authority Form (pdf)

Pru APS Additional Subscription Eligibility Declaration (pdf)

WFI Small Estates Declaration (pdf)

WFI Bereavement Claim Form (pdf)

WFI Direct Debit Mandate form (pdf)

Guides to our forms and other documents we will use with you

WFI Costs & Charges Disclosure Report Guide (pdf)

WFI Statement Guide (pdf)

Pru Adviser Charging Guide (pdf)

Pru Regular Withdrawal Guide (pdf)

WFI Understanding The Additional Permitted Subscription APS Allowance (pdf)

WFI Bereavement Advice (pdf)

WFI Contract Note Guide (pdf)

How WFI Treats Client Money (pdf)

Guide available

 

 
 
 
 
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