Fraud Alerts and Support

Fraud alerts and support

Fraudsters sometimes create fake websites or communications that try to steal personal or login details. Please take extra care when entering information online and always check that the website address looks genuine. If you hold an account with us and believe you have been the victim of fraud—or the target of an attempted scam in any form—please notify us as soon as possible.

You should also report any suspected fraud or attempted scams to Report Fraud, the UK's official service for reporting cyber crime and fraud. They can be contacted by telephone on 0300 123 2040 or through their website at UK's Home for Reporting Cyber Crime & Fraud - Report Fraud

Staying alert and taking a moment to verify the authenticity of websites and communications can significantly reduce the risk of fraud. We are here to support you, so please reach out to us if you have any concerns or questions about the security of your account.

Waystone Management (UK) Limited (WMUK)

Telephone: 0345 922 0044

Email: WTAS-investorservices@waystone.com

Address: Waystone Management (UK) Limited, PO Box 389, Unit 1, Roundhouse Road, Darlington, DL1 9UF

Waystone Financial Investment Limited (WFI)

Telephone: 0344 335 8936

Email: Prudential@waystone.com

Address: Waystone Financial Investments Limited, PO Box 385, Darlington, DL1 9UA